CMD LIVE
LICKDN 01250029 MEMBERPIKM MEMBERTAPA ID 3056756 INSURANCERM 1,000,000 PUBLIC LIABILITY COVERAGE24 / 7 / 365 STATUSBUMIPUTERA HQBAYAN LEPAS, PULAU PINANG LICKDN 01250029 MEMBERPIKM MEMBERTAPA ID 3056756 INSURANCERM 1,000,000 PUBLIC LIABILITY COVERAGE24 / 7 / 365 STATUSBUMIPUTERA HQBAYAN LEPAS, PULAU PINANG
Services Why Voltera The Force Leadership Industries Contact +604 611 6897
SECURITY / MALAYSIA / EST 2022

THE BRAND
YOU CAN
TRUST.

VOLTERA (M) SDN. BHD. — Your trusted protection partner providing reliable 24/7 security services. Licensed by the Ministry of Home Affairs and a PIKM member. We deliver the dependable service you can rely on.

17+
Years Leadership
24/7
Command Coverage
12
Core Services
RM 1M
Public Liability
Voltera armed guards Voltera armed officer Voltera mobile escort
VOLTERA
LAT05.2932°N LON100.2842°E SECTORPG-BYN STATUSACTIVE
Licensed by
Kementerian Dalam Negeri
Member of
PIKM Malaysia
Member ID 3056756
TAPA FSR Compliant
RBA Compliant
Responsible Business Alliance
Status
100% Bumiputera
SERVICES / 12 CAPABILITIES

Full-Spectrum
Protection.

Twelve integrated security capabilities — from unarmed guards on the gate to AI-powered CCTV monitoring the perimeter. One operator, end to end.

// 01 — GROUND

Unarmed Guards

Trained, professional personnel responsible for monitoring and securing premises — access control, patrols, and rapid incident response to maintain a safe environment.

// 02 — TACTICAL

Armed Guards

Personnel authorized to carry and use firearms with proper CNU permits. High-level protection for high-risk areas, deterring serious threats and responding decisively.

// 03 — INTERNATIONAL

Nepalese Guards

Selected in Nepal through structured interviews focused on communication and suitability. Fully permitted and visa-compliant, ready to serve Malaysia.

// 04 — CLOSE PROTECTION

Body Guards

Trained professionals securing client surroundings and providing full escort protection — safe movement, threat awareness, immediate response to risk.

// 05 — LOGISTICS

Cash-in-Transit (C.I.T)

Proper armored vehicles and trained armed escorts safely transporting valuables and cash to designated locations — maximum security, route control, full protection.

// 06 — PATROL

Mobile Patrolling

Mobile patrol teams providing rapid response and proactive monitoring — regular on-site patrols to detect risks early and ensure fast action when needed.

// 07 — TECH

Central Monitoring (C.M.S)

24/7 central oversight of your premises — tracking alerts, responding promptly, coordinating immediate action to protect people, assets, and operations around the clock.

// 08 — ADVISORY

Security Consultation

Assess safety risks and operational needs — recommend tailored staffing, access control, procedures, and risk management to strengthen overall security performance.

// 09 — AI

AI CCTV & Alarm

Intelligent surveillance and faster threat detection using AI-powered analytics — identifies suspicious activity, real-time alerts, integrated alarm monitoring.

// 10 — INTEL

Private Investigation

Discreet, professional support for fact-finding and security inquiries — background checks, case verification, surveillance, and gathering evidence for informed decisions.

// 11 — ASSESSMENT

Risk Assessment

Analyze potential threats and vulnerabilities, evaluate likelihood and impact, and recommend practical security measures — so premises and operations are protected with clarity.

// 12 — EVENTS

Crowd Control

Manage large gatherings safely and professionally — directing movement, reducing risk, preventing conflicts, coordinating with event teams to maintain order.

Voltera armed officer
/ VOLTERA OPS // FILE 024.78.A // CLASSIFIED B
LOCK
MISSION / 01

We Don't Just
Provide Security.

We earn trust through reliability.

VOLTERA (M) SDN. BHD. is a security service provider built on professionalism, accountability, and dependable coverage. Trained personnel, strong supervision, responsive incident handling — along with customized security solutions for different sites and risk levels.

Integrity

Upholding honesty and transparency in all dealings.

Client-Centricity

Prioritizing client needs and feedback to shape our services.

Innovation

Embracing new technologies and methods to enhance security.

Excellence

Striving for the highest standards in service delivery and safety.

THE FORCE / FIELD ASSETS

Guards. Vehicles.
Command.

A deployable force built for every risk tier — uniformed ground, armed specialists, mobile fleet, and a central monitoring room that never blinks.

UNIT-01 / UNIFORMED
Voltera guards pair

Uniformed Ground Force

Screened, trained, supervised. Deployable across residential, commercial, and industrial posts with consistent discipline and reporting.

UNIT-02 / ARMED
Voltera armed officer

Armed Specialists

CNU-permitted officers for high-risk sites, C.I.T routes, and executive protection — trained for decisive, controlled response.

UNIT-03 / MOBILE
Voltera mobile patrol

Mobile Patrol Fleet

Marked patrol vehicles for route coverage, alarm response, and cash-in-transit escort across client sites 24/7.

COMMAND / LEADERSHIP

Board of
Directors.

Decades of experience — from 30 years in Cawangan Khas Bukit Aman to diplomas in hospitality and business administration. Strategic leadership that turns standards into reality on the ground.

QR
// DIR-01
AS
Managing Director

Adam Shah
bin Raja Mohamed

Seasoned security professional with 17 years of experience, beginning as a security guard in 2010. Diploma in Hotel Management — a unique blend of discipline, professionalism, and client-focused service.

QR
// DIR-02
NA
Executive Director

Norhazrena
binti A'alawi

15 years of security industry experience specializing in company accounting, manpower recruitment, and daily operational management — ensuring smooth coordination and reliable support.

QR
// DIR-03
NH
Chairman

SAC (R) Norhasni
bin Hassan

Served in the police force since 1988, including 30 years with Cawangan Khas Bukit Aman. Deep expertise in Special Ops and technical support — a career dedicated to excellence.

QR
// DIR-04
SD
Operation Manager

Shaik Dawood
bin Raja Mohamed

15 years of experience with a Bachelor's Degree in Business Administration from Universiti Utara Malaysia (UUM). Expertise in operational performance and risk management.

INDUSTRIES / 08 SECTORS

Our Expertise.

Proven in execution, not promises. Deployed across Malaysia's most security-sensitive environments — from warehouses moving high-value cargo to hospitals operating 24/7.

01

Residentials

02

Factories

03

Hotels

04

Warehouses

05

Events & Exhibition

06

Government Sectors

07

Schools & Education

08

Hospitals & Medical

METHODOLOGY / 3-MONTH COMPETENCY AUDIT

How We
Ramp a Site.

A structured 3-month competency audit at every new engagement — identify, solve, implement, hit deadline, hit target. No drift.

// 01

Identify

Review issues highlighted by the client and conduct a thorough risk assessment to ensure SOPs prioritize safety and security.

// 02

Solutions

Develop an improvement plan based on risk findings. Engage with clients to identify loopholes and collaboratively resolve them.

// 03

Implement

Trained employees strictly adhere to SOPs. Operations team addresses setbacks and drives continuous improvement.

// 04

Deadline

A two-month deadline to resolve all issues thoroughly and communicate progress transparently to clients.

// 05

Target

By month three, operational setbacks are resolved. Operations run smoothly with staff fully understanding the procedures.

DOCTRINE / TRAINING

Trained. Vetted.
Ready for Post.

We recruit with clarity, not urgency. Every guard is screened for attitude, verified for record, and groomed through continuous training before they represent VOLTERA on-site.

// PHASE 01 — SCREENING

Structured Recruitment

  • Attitude-First Selection
    Character, discipline, reliability over raw experience.
  • Criminal Record Verification
    Background checks where applicable for every hire.
  • Experience Review
    Past roles vetted for relevant exposure and suitability.
// PHASE 02 — TRAINING

Continuous Grooming

  • Quarterly Refreshers
    Training every 3 months minimum, updated doctrine.
  • Communication & Conduct
    Polite, courteous client-facing interaction standards.
  • Site-Specific SOPs
    Onboarding tailored to every client's risk profile.
// PHASE 03 — OPERATIONS

Monitoring & Audit

  • Operations Executive Visits
    Regular client-site audits and personnel monitoring.
  • TAPA FSR Capability
    Specialized training for high-value cargo facilities.
  • Feedback Integration
    Client input actively shapes SOPs and deployment.
LICENSE
KDN 01250029
Kementerian Dalam Negeri
MEMBER
PIKM
Persatuan Industri Keselamatan
MEMBER ID 3056756
TAPA FSR
Transported Asset Protection
COMPLIANT
RBA
Responsible Business Alliance
STATUS
BUMIPUTERA
100% Malaysian owned
COVERAGE / MALAYSIA

Operational
Footprint.

Headquartered in Pulau Pinang with scalable deployment capability across Peninsular and East Malaysia. Request coverage to your sector.

HQ
PULAU PINANG
Bayan Lepas
ACTIVE
KLANG VALLEY
KL · Selangor
ACTIVE
JOHOR
Southern corridor
ON REQUEST
EAST MSIA
Sabah · Sarawak
HQ PULAU PINANG KLANG VALLEY JOHOR SARAWAK SABAH // VOLTERA OPS MAP / MALAYSIA 24/7 LIVE
VOICES / CLIENTS

Trusted By
Who Protects.

Care is the best currency in service. Here's what clients say about our day-to-day protection, reporting, and responsiveness.

VOLTERA ramped our warehouse security in under two months. The 3-month audit wasn't just a slide — it happened on our site, with our team.

Logistics Operations Lead
// TAPA-GRADE FACILITY · PG

Clear reporting, polite officers, zero drift in SOP discipline. Exactly what a premium residence community needs on the gatehouse.

Management Committee Chair
// GATED RESIDENCE · KL

The C.I.T team is calm, procedural, and fast. Route control is tight and the armed escort is always where it should be. No surprises.

Finance Controller
// RETAIL CHAIN · NATIONAL
OPS FEED / LIVE

Operations
Dispatch.

Field notes from our command room — new deployments, training cycles, compliance audits, and sector updates.

Mobile escort
// FEATURE / FLEET
LATEST
APR 18 · 2026 — 04:22 HRS

Mobile Patrol Fleet Expands Across Klang Valley

Three new marked patrol units deployed to support client route coverage, alarm response, and cash-in-transit escort across Selangor and KL. Shift rotations begin this week.

READ DISPATCH →
// TRAINING
APR 12 · 2026

Q2 Refresher Complete: All Personnel Re-Certified

Quarterly training cycle concluded for all ground and armed personnel. Focus areas: incident de-escalation, updated CCTV protocols, client-interaction discipline.

→ INTERNAL / DOCTRINE
// COMPLIANCE
MAR 28 · 2026

TAPA FSR Audit — Facility Security Validated

Our TAPA member ID 3056756 renewed for another cycle. Facility Security Requirements review completed across monitored logistics sites.

→ PUBLIC / REPOSITORY
DEPLOY / CONTACT

Your Trusted
Protection Partner.

VOLTERA (M) SDN. BHD. — reliable 24/7 security services. Request a quotation and our operations team will respond with a tailored proposal for your site, risk tier, and schedule.

HQ Address
102-A, 1st Floor,
Taman Tunas Muda,
Jalan Dato Ismail Hashim,
Sg. Ara 11900, Bayan Lepas,
Pulau Pinang.
Registration
202201021277
(1466974-M)
LIC 01250029

Request Quotation

// SECURE FORM / ENCRYPTED

◈ VOLTERA TWEAKS